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Find answers to the most common questions
Our remote IT support works through secure screen-sharing applications like AnyDesk or TeamViewer. Once you initiate a support session, our technicians can access your system remotely to diagnose and fix issues in real-time. All sessions are secure and require your explicit permission.
We can assist with a wide range of software issues including operating system problems, software installation and activation, office suite configuration, creative software setup (Adobe, Corel, Autodesk), antivirus installation, system optimization, and troubleshooting various software-related errors.
Yes, we provide support for both Windows and Mac systems. Our technicians are experienced with macOS and can help with software installation, system optimization, and troubleshooting on Apple computers.
We accept various payment methods including credit/debit cards, UPI, internet banking, PayPal for international clients, and direct bank transfers. All our payment processing is secure and encrypted.
All software installations and activations come with a 1-year warranty. If you experience any issues with the software we've installed or activated within this period, we'll provide free support and fixes. This warranty covers software functionality issues but not hardware problems or damage caused by user modifications.
For custom PC building services, you can contact us through our website's contact form, email, or phone. Provide us with your requirements, budget, and intended use of the PC (gaming, design work, office use, etc.). We'll then prepare a detailed quote with component specifications and pricing for your review.
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Learn how to identify and protect yourself from common IT support scams
IT support scams are increasingly common. Scammers often pose as legitimate tech support providers to gain access to your computer, steal personal information, or trick you into paying for unnecessary services.
Scammers call claiming to be from Microsoft, Apple, or other tech companies saying they've detected viruses on your computer.
Browser pop-ups that claim your computer is infected and provide a number to call for "technical support."
Scammers create fake tech support websites or manipulate search results to appear legitimate.
If you believe you've encountered a scam, please report it to the appropriate authorities.
Report a Scam to FTC